Operations Officer (Banking)

Join the Team at Lidion Bank!

At Lidion Bank, we blend traditional banking values with modern, innovative solutions. We are committed to providing comprehensive financial services across a variety of industries, with a particular focus on technology and digital advertising.

We're looking for a dedicated and detail oriented Operations Back-Office Officer, (Banking ). The Officer will support the team in ensuring accurate and efficient day-to-day banking operations. The role involves assisting with account maintenance, payment processing, and data accuracy while adhering to the bank’s policies and procedures.

‍‍Position: Operations Back-Office Officer

‍Primary Responsibilities:
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• Assist with reconciliations of payments to Nostro accounts and address discrepancies promptly.

• Create and maintain customer profiles and internet banking profiles.
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• Support account creation and maintenance operations for various account types.
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• Ensure data accuracy across relevant systems.
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• Collaborate with internal teams to implement new products in the bank's systems.
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• Prepare reports as required.
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• Provide support for customer queries and escalate issues when necessary.
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• Contribute to the documentation of procedures related to back-office operations.
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‍Core Competencies:

• Possess high-level work ethics and professional integrity.

• Ability to deal with queries in a professional and timely fashion.

• Ability to work with minimum supervision with a good eye for detail and analytical skills, good in prioritizing, organizational and time management abilities in order to meet deadlines and able to work independently.

• Be a good team player with excellent communication skills.

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‍Education and Experience:

• A diploma or degree in banking, business, or a related field is preferred.
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• 1-2 years of experience in a banking or operational role is ideal.
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• Knowledge of SWIFT and SEPA payments is an advantage.
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• Strong attention to detail and organizational skills.
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• Ability to work effectively within a team and meet deadlines.

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‍Employee Centric Benefits at Lidion Bank

Lidion Bank's Employee-Centric Benefits Scheme provides a personalized annual package, encompassing gym memberships, parking, food plans, mobile expenses, various insurances, and travel. It also includes unique perks like hobby contributions, paid volunteer days, and pet care, all designed to offer meaningful benefits to every team member.

Personal Development

Each member of the Lidion Bank team has the opportunity to access Udemy Business entirely free of charge (subject to change). This initiative underscores Lidion Bank's commitment to fostering a culture of continuous learning and professional growth. Recognizing the importance of ongoing education, Lidion Bank also allows specific hours every month for employees to explore the range of courses that are not just directly related to their current roles but also those that align with their career and personal aspirations.

‍Embark on this Exciting Journey with Us

At Lidion Bank, we don't just offer jobs; if you have the skills, passion, and drive, we invite you to join our team and help shape the future of banking. Send your CV today at : hrm@lidionbank.com

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